Food agency cuts paperwork in the bush
Written by: Liesbeth Renders

WFP staff conducting a survey using a PDA. Photo by George Mu'ammar/WFP
A small palm-held computer is transforming life in a displacement camp in Goma town, northeast Congo. The crucial task of finding out what people need in this fast-changing environment - where surges in the local fighting can displace thousands at a time - is being computerised for the first time. The World Food Programme is trialling so-called personal digital assistants (PDA's), to replace the laborious process of collecting the data needed to plan and predict how much food is required in the camp. Traditionally the process involves field teams collecting information on paper using questionnaires, which are then sent to a WFP office where the data is verified and entered manually into a database. But with these PDAs, teams can complete the questionnaires in the field. The computers are also GPS enabled, so all the information collected is geographically located or 'tagged'. This means the information can be mapped and combined with other sources such as meteorological data to provide a more complete view of the situation. In Goma displacement camp, the benefits have been huge. Data that would have taken weeks to collect and process can now be put together in a fraction of the time. So far, more than 40 surveys have been completed in ten countries in 3 languages using the PDAs. WFP provides food aid to about 100 million people in some 80 countries, so it faces a huge challenge of assessing appropriate responses for the most vulnerable people in any given situation. This new initiative will not only help with day-to-day planning in places like Goma, it will also help the WFP prepare for potential spikes in malnutrition worldwide. And the new technology may help WFP cut costs - all the more important in the current climate of budget cuts.
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